Cancellation Policy
Welcome to SpendSmart Marketing. We value your business and strive to provide the highest quality services. Please take a moment to review our cancellation policy, which is designed to ensure clarity and mutual understanding.
1. General Cancellation Policy At SpendSmart Marketing, we understand that sometimes plans change. If you need to cancel your service or consultation, we require written notice via email at least 48 hours prior to the scheduled service or session. This allows us to adjust our schedules and accommodate other clients.
2. How to Cancel To cancel a service or consultation, please send an email to learnwithmoad[at]gmail.com with the subject line “Service Cancellation.” In your email, please include your full name, the service or session you are canceling, and the scheduled date and time.
3. Non-Refundable Policy Please note that SpendSmart Marketing operates on a strict no-refund policy. We do not offer refunds for any services rendered or for consultations booked. This policy is in place to maintain our commitment to quality service and to ensure that our resources are allocated efficiently.
4. Rescheduling If you need to reschedule a service or consultation, please notify us at least 48 hours in advance. We will do our best to accommodate your new preferred date and time. However, rescheduling requests made less than 48 hours before the scheduled service or session may not be accommodated.
5. Missed Appointments Failure to attend a scheduled service or consultation without prior notice will result in the full service fee being charged. We encourage clients to keep their appointments or reschedule within the allowed timeframe to avoid any inconvenience.
6. Exceptions We understand that emergencies and unforeseen circumstances can occur. In such cases, please contact us as soon as possible to discuss your situation. While our no-refund policy remains in effect, we may consider rescheduling on a case-by-case basis.
Contact Us If you have any questions about our cancellation policy or need further assistance, please do not hesitate to contact us at learnwithmoad[at]gmail.com or call us at (123) 456-7890. Our team is here to help and ensure you have the best possible experience with SpendSmart Marketing.
Thank you for choosing SpendSmart Marketing. We appreciate your understanding and cooperation.